Our highly skilled veterinarians treat each patient with compassion and dignity. Phoenix Animal Hospital is committed to listening to each clients concerns and aggressively treating  their pet's common ailments.

Our Services Include:

Internal Medicine                                                             
Preventative Medicine                                                   
Vaccinations 
Cardiology                                                                       
Opthalmology                                                                  
Oncology
X-rays                                                                              
General and Orthopedic Surgery                                   
Spays and Neuters
Teeth Cleaning                                                                 
Dental Surgery                                                               
Free Dental Exams
Geriatric Medicine                                                            
Urology                                                                            
Micro chipping
Foxtails                                                                            
Flea Control                                                                   
Parasite Control and Treatment
Skin and Allergy Problems                                               
Ear Infections                                                                 
House Calls   
Diabetes Control and Glucose Testing                            
Epilepsy Control                                                              
Boarding
Opthalmology                                                                   
2nd Opinions                                                                   
Pain Management
Anal Gland Problems an Removal                                    
Cruciate Repair                                                              
Luxating Patella Repair
Gas Anesthesia                                                                
Electrocardiograms                                                         
Weight management
Laboratory Services                                                         
Ultrasound
Endoscopy 
Abcesses  
Referral and Emergency Services available 








 

Hospital Policies

Appointments

Our practice operates on an appointment basis only.  To allow ample time for all patients and surgical procedures we ask that you be prompt for your appointment and call us if you can not make your appointment.



Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable.  Please realize that we make a sincere attempt to see each client on time.

Drop Off Appointment

For your convenience ," drop-off " appointments are also available.  A drop off means you can bring in your pet between 8:00 AM and 9:30 AM so our doctors can examine your pet in between appointments. or at the time purposely reserve for admitted patients.  Please call us prior to a drop off.  We ask that you call us around 3:00 PM to check if your pet is ready to pick up.  When you come to pick up your pet, the doctor or technician will go over his or her diagnostics with you.

Patient Arrival Policy

Upon arrival please check and sign in with the Receptionist before finding a seat.  For everyone's protection all dogs MUST be on a leash or in a carrier while in our waiting room.  All cats MUST be in an appropriate carrier or on a leash.  Since the history of the illness is so important, we request that the owner of the pet be present at the visit.  If this is not feasible, then it is requested that the owner be available by phone at the time of the visit.

Surgery and Anesthesia

Take away all access to food at midnight the night before surgery.  Water is okay.  Plan to arrive at 8:05 AM immediately after opening.  Expect to be here 10-15 minutes to admit your pet and to sign necessary paperwork.  It is EXTREMELY IMPORTANT that we are able to reach you by phone right away the day of the procedure,  in case the doctor needs to discuss any findings while your pet is under anesthesia. 


If we have any questions , we will call you.  Otherwise we will call you after the procedure is completed and you pet is recovering from anesthesia.  This call is often made in the early afternoon. 



Recommended Procedures for Anesthesia Patients



Laboratory Blood Work is required for pets over 10 years of age (or 8 years for giant breeds).  For younger patients, preanesthetic lab work is optional but recommended.  We will need to do the lab work 1 day prior to the procedure.  Micro chipping ,dental cleaning, growth removal, hip x-rays may be combined with other procedures.

Payments


We require payment in full at the time services are rendered.  For your convenience we accept Visa, Mastercard, American Express, Discover,  Debit cards, cash, and personal checks.  Hospitalization and major procedures may require a deposit.

Care Credit is a flexible client payment option specifically designed for health care expenses , making it easier for you to get the treatment or procedures your pet needs.  If you wish to apply for Care Credit, please ask our staff in advance for an application form and be prepared to provide two forms of identification, one with a picture.  the application is free and only takes a few minutes. 



PLEASE NOTE: Personal checks are not accepted from out of town on the first visit.

Phoenix Animal Hospital

3954 South Pacific Hwy
Medford, Oregon  97535

(541) 535-6923
 phoenixanimalhospital@gmail.com